I hope this email finds you and your family healthy and safe. During this unprecedented time in our lives, we know there are many questions about the Y facility and programming. We hope the below will answer any questions you may have. We look forward to welcoming you back to the Y when it is safe to do so. We're working behind the scenes to revamp some of our programs in anticipation of an eventual reopening. Should you have any additional questions, please email us at: email@example.com
We miss you! Stay safe!
Carol Armour, CEO
Q: Does the YMCA of the USA lend financial support to Y's during crisis?
A: No, that is a common misconception. Each YMCA is financially independent. The revenue received from our membership fees supports our YMCA. In fact, we pay $13,000 in monthly dues to the YMCA of the USA in order to remain a chartered member.
Q. There are Y's everywhere. Is there a national Y that can help support The Greater Morristown YMCA?
A. Each Y is a financially-independent nonprofit entity. Our community needs your help now, more than ever. Should you want to make a donation, feel free to visit our website: https://www.greatermorristownymca.org/support-greater-morristown-ymca/donate-today
Q. When will the Y open again?
A. Our facility remains closed as mandated by New Jersey Executive order 104 in response to the COVID-19 executive order. We will keep our members updated regarding the status of our facilities and programming. Visit our website for updates.
Q. Will the Y continue to deduct membership dues from my credit card?
A. Due to the unchartered territory we find ourselves navigating through, the Greater Morristown YMCA elected to discontinue automatic payments as of April 1st. We felt it was unfair for our members to pay for a service they were not receiving.
Q. Will I be given credit for the time the Y is shut down?
A. No credit will be given but your membership will be extended based on your expiration date and/or our reopening date.
Q. If I registered my child in spring swim lessons, Dolphin or Pre-team what can I expect?
A. We plan to run classes and will push back the start date.
Q. Will Summer classes run?
A. We will not have that answer until we know when the Spring classes will be able to run. Hopefully we will be able to run a shortened Summer session.
Q. Will I be given a refund if I cannot take classes at a later date?
A. We will not be able to refund, but we can issue you a credit that may be applied to a future class or membership.
Q. If I am registered in a May lifeguard class, what can I expect.
A. We do not know when we will be able to open. If we cannot hold the May class, we can offer all registered participants a space in our June class.
Q. When do you expect to resume Fitness classes once the Y reopens.
A. We understand member's trepidation about group fitness classes. We are currently working on some ideas that will allow us to resume programs and while maintaining social distancing.
Q. Will the Y still offer summer camp this year?
A. Our Y staff has been planning camp for many months now, we are hoping that we will be able to do so as we know there is a need for childcare and the benefits that camp can provide for the children. Additionally, due to these unforeseen circumstances, we will not be raising the rates after 4/30/20.
Q. Can I still register for camp?
A. Yes, you can access the registration and credit card payment authorization forms on our website at: https://www.greatermorristownymca.org/2020-summer-camp/2020-camp-registration-forms-little-owls-kinder-camp-camp-y-zone-ys-travelers-club
Once completed, you may email them to firstname.lastname@example.org or send to:
The Greater Morristown YMCA
79 Horsehill Road
Cedar Knolls, NJ 07927
Attn: Camp Registration
Q. What will the Y do to prepare to reopen?
A. In conjunction with our outside cleaning company, we will engage in a thorough sanitizing deep cleaning of our facilities and our equipment. Once we re-open, we will continue to have extra sanitizing stations on-hand as well as cleaning supplies.
Q. When will the reciprocity program be reinstated?
A. The directive to eliminate reciprocity was ordered by the Y of the USA. Once they lift the ban on reciprocity, we will reinstate the program.